Information We Collect
We collect information customers provide when requesting quotes, booking services, renting the dump trailer, paying invoices, contacting us, or submitting reviews. This may include name, phone number, email, service address, billing details, service notes, photos, booking dates, trailer load details, and communication history.
How We Use Information
- Provide lawn care, junk removal, property cleanup, and dump trailer rental services.
- Prepare quotes, invoices, receipts, booking confirmations, reminders, and follow-up messages.
- Process payments through third-party payment providers such as Stripe.
- Maintain customer records, service history, booking details, and admin notes.
- Send review requests, customer appreciation offers, and service updates.
- Improve website performance, advertising, customer service, and local business operations.
Payments
Payment information is processed through secure third-party payment providers. T&C Lawn Care & Junk Removal, LLC does not store complete credit card numbers on the website.
Email and SMS Communications
Customers may receive emails or text messages related to quotes, bookings, invoices, reminders, confirmations, review requests, coupons, and service updates. Message frequency may vary by customer activity. Customers may contact us to stop non-essential messages.
Cookies and Website Tracking
Our website may use basic cookies, analytics, tracking pixels, or similar tools to understand site performance, improve marketing, and help customers use our services.
Sharing Information
We may share limited information with service providers that help operate the business, including payment processors, hosting providers, email/SMS providers, scheduling tools, and analytics tools. We do not sell customer personal information.
Data Storage
Customer and booking information may be stored in website files, databases, admin dashboards, payment systems, and business records for operational, payment, tax, customer service, and dispute-resolution purposes.
Contact
Questions about this Privacy Policy can be sent to quotes@tclawncare.net.