Effective date: September 15, 2026
Acceptance and Use of Services
By using this website, requesting a quote, scheduling lawn service, approving a service, paying an invoice, creating or accessing a customer profile, or otherwise using T&C Lawn Care, LLC services, you agree to these Terms and any applicable service terms, cancellation policies, and payment requirements.
Quotes and Pricing
Online quote tools provide estimates based on customer-provided information. Final pricing may change when property size, job conditions, access, load type, obstacles, photos, labor, disposal charges, or other material facts differ from the information submitted.
Scheduling
Scheduling is subject to availability, weather, property access, job requirements, equipment availability, traffic, disposal-site availability, and other operational factors. T&C may adjust arrival windows or service dates when reasonably necessary.
Customer Responsibilities
- Provide accurate contact, property, billing, and service information.
- Provide safe and clear access to the service area.
- Remove vehicles, valuables, fragile items, toys, hoses, debris, and obstacles before service.
- Secure pets and unlock gates before scheduled service.
- Disclose hazards, sprinkler heads, septic areas, soft ground, overhead obstructions, restricted materials, and access limitations.
- Pay approved charges, deposits, invoices, surcharges, and additional fees when due.
Optional SMS/Text Message Terms
By voluntarily opting in, you authorize T&C Lawn Care, LLC to send service-related and account-related text messages to the mobile number you provide. Messages may be sent using automated technology and may include appointment confirmations, night-before reminders, arrival and scheduling updates, weather delays, rescheduling or cancellation notices, completion confirmations, invoice notices, and payment reminders.
Message frequency varies based on your service schedule and account activity. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services. You represent that you are the subscriber or customary user of the telephone number provided and agree to notify us if that number changes or is reassigned.
Optional Promotional SMS Terms
If you separately select the promotional-text checkbox, you authorize T&C Lawn Care, LLC to send recurring promotional messages, including seasonal offers, competitions, and referral promotions, to the mobile number you provide. Promotional messages may be sent up to four times per month. Message and data rates may apply. Promotional consent is optional, is separate from service and account-message consent, and is not a condition of purchase. Both choices are unchecked by default on our public Text Message Sign-Up page.
SMS Opt-Out and Assistance
You may withdraw SMS consent at any time by replying STOP, disabling text notifications in the customer portal, calling or texting 931.561.2911, emailing quotes@tclawncare.net, or using another reasonable method that clearly communicates your request. We will process opt-out requests as promptly as reasonably practicable. You may receive one final non-promotional confirmation message. Reply HELP for assistance or contact us directly.
SMS Delivery
Wireless carriers and messaging providers are not responsible for delayed or undelivered messages. Delivery is not guaranteed and may be affected by carrier availability, device settings, network conditions, or an incorrect or reassigned telephone number. Supported carriers and message availability may change.
SMS Privacy
Mobile telephone numbers, SMS opt-in data, and consent records are handled as described in our Privacy Policy. We do not sell or share SMS consent information with unrelated third parties for their own marketing purposes.
Payments
Payments may be required before booking, at completion, or under the invoice terms stated at the time of service. Returned payments, chargebacks, late payments, or unpaid balances may result in paused service, collection activity, or cancellation of future bookings.
Property Conditions and Access
T&C is not responsible for issues caused by hidden objects, unsafe access, soft ground, overloaded debris, unknown utilities, undisclosed hazards, or areas the customer directs us to enter or service, except where responsibility cannot lawfully be excluded.
Service Refusal
T&C may refuse, pause, or cancel work involving unsafe conditions, prohibited materials, hostile behavior, animal hazards, blocked access, unpaid balances, inaccurate job information, or circumstances that prevent lawful or safe performance.
Reviews, Photos, and Communications
T&C may request customer reviews and document work areas, completed services, damage concerns, access issues, and job conditions with photos or notes for legitimate business records. Marketing use of identifiable customer content will be handled separately when permission is required.
Changes to These Terms
We may revise these Terms as our services or legal obligations change. The effective date above identifies the latest revision. Changes apply prospectively unless otherwise required by law.
Contact Us
Questions about these Terms or the SMS program may be directed to quotes@tclawncare.net or 931.561.2911.